Support for applicants
The Community War Memorials Fund (CWMF) provides grants to help conserve, repair and protect war memorials across NSW.
These resources have been developed to assist you to understand the CWMF and complete an online application form. Start your preparation by reading the Program Guidelines.
If you have other questions that are not covered on this page or in the Program Guidelines, please contact us via veteransgrants@veterans.nsw.gov.au
- Frequently asked questions - General CWMF information
- What are the two project categories used for the CWMF?
- How can I find out if my project is eligible for funding?
- Do I need heritage advice for my project?
- Can I apply for funding for more than one memorial in the same round?
- Who is the owner of a war memorial?
- How do I find someone to help me do the work?
- What questions should I ask a potential contractor or consultant?
- What should I ask for in a quote for the work?
- What are co-contributions?
- How do I find out if my war memorial is heritage listed?
- When will I find out if my application is successful?
- Can the CWMF support work to graves?
- What kind of approvals do I need to plan work to a war memorial?
- Am I allowed to ask OVA questions about my application or project?
- What lighting projects are eligible under the CWMF?
- Are war memorial halls eligible for funding under the CWMF?
- Why are photos so important in a CWMF application?
- Frequently asked questions - Completing your online CWMF application form
- Example application form answers to key questions
- Naming you supporting photos and documents
- Application checklist
Frequently asked questions
What are the two project categories used for the CWMF?
Applications to the CWMF must align with and be submitted under one of the below category descriptions:
- Category A - Engaging heritage specialists to produce reports relating to the repair, protection and/or conservation of existing war memorials.
- Category B - Physical works relating to the repair, protection and/or conservation of existing war memorials.
Reminder: The CWMF supports projects for existing war memorials. Applications cannot be submitted for the construction of new war memorials.
How can I find out if my project is eligible for funding?
The mandatory eligibility criteria are listed in the Program Guidelines. We recommend you read the guidelines thoroughly before preparing your application and contact us with any questions. Examples of projects that may be funded are also listed in the Program Guidelines. These include Category A projects, such as condition assessments or arborist advice for war memorial trees, and Category B projects, such as repointing mortar joints on monuments, and repairs to damaged lettering. You can also read about some recent Category B memorial conservation projects which received funding under the CWMF.
In addition, examples of projects that are ineligible are listed in the Program Guidelines. These include constructing new memorials, replacing existing war memorials, and installing seating or interpretative signage. If your project is ineligible for the CWMF, we have a list of other grant programs related to war memorials you may wish to investigate. A list of other NSW Government grants is available on the NSW Government Grants and Funding website. Grants from the Australian Government are listed on the GrantConnect website.
If you are still unsure if your project is eligible, please email the NSW Office for Veterans Affairs at VeteransGrants@veterans.nsw.gov.au
Do I need heritage advice for my project?
Applicants are expected to obtain relevant heritage advice for their project before applying to the CWMF or to apply for funding to obtain heritage advice from a qualified specialist.
The CWMF can award funding to pay for specialist heritage advice, such as a condition assessment or a conservation management plan for a war memorial.
If you do not have access to specialist heritage advice for your project, please consider submitting a Category A application to request funding for heritage advice, as a first step.
Once the assessment has been completed, and you have acquitted that grant, you can reapply to the CWMF for funding to undertake physical work according to the assessor’s recommendations (Category B application). Please refer to the Program Guidelines for more information on heritage and conservation advice.
Can I apply for funding for more than one memorial in the same round?
Yes. If you are applying to the CWMF for work to more than one memorial, we recommend you submit a separate application for each memorial, as the application form is designed for this. Each application will be reviewed on its own merit and evaluated against the other applications received in the same round, including the other applications you have submitted.
If you choose to submit one application only, please clearly describe the needs of each memorial throughout your answers and remember to attach supporting documents for each memorial. Please note, some fields in the application form can only be filled out for one memorial, such as the memorial’s address and the NSW War Memorial Register link. Please fill out these specific fields with details of the main memorial you are applying for and attach information about the other/s in the ‘Additional information’ section of the form.
Who is the owner of a war memorial?
For the purposes of the CWMF, the owner of the war memorial is the entity who owns or manages the land on which the war memorial is located, or the building in which it is housed. We refer to this entity as the landowner.
Landowners are often local councils, RSL sub-Branches, Crown Land Managers, committees, or private property owners.
OVA does not hold a list of war memorial landowners. When attempting to identify who the landowner of a war memorial is, first consider who owns the land it is located on.
A war memorial will generally have one landowner; however, there may have one or more additional groups involved in its care, such as the local council who own the land the war memorial stands on and the local RSL sub-Branch who organise commemorative services at the site. These groups should be considered stakeholders in the war memorial and be consulted as part of planning works to it and preparing an application for the CWMF.
The war memorial’s landowner does not have to be applicant on a CWMF application; however, they must be consulted and give their consent for a CWMF application to be lodged. If the applicant is not the landowner, they must have a clear and demonstrable relationship with the war memorial. There are questions about this in the CWMF application form.
How do I find someone to help me do the work?
Work to war memorials must be undertaken by suitably qualified and experienced consultants and contractors. OVA does not recommend or endorse particular heritage specialists. The following list may help you identify individuals and businesses to approach about your project.
- Heritage NSW Heritage Consultants Directory
- Australian Institute for the Conservation of Cultural Materials Directory
- Ask your Local Council for advice or local recommendations
What questions should I ask a potential contractor or consultant?
It is important you ask your contractor/consultant detailed questions to see if they are the right fit for your project. Some sample questions are listed below, but remember to tailor the specifics to your war memorial:
- Have you written a condition assessment or a Conservation Management Plan for a war memorial before?
- Have you worked on historic timber boards with gilded lettering before?
- Have you undertaken conservation of marble statues that have cracks and are covered in algae before?
- Can you show me some examples of your past projects that are similar to my project?
- Can you provide me with evidence of your relevant skills, experience, and qualifications? (this can include a letter of introduction, evidence of professional accreditation in a relevant field, their resume, or their website).
- Would you be able to travel to my location? Will this cost extra? Will you arrange your own transport and accommodation?
- Do you have the skills required to work on the stained glass as well as the timber window frame? Would you outsource part of the job to another contractor? Can you recommend someone with appropriate skills and experience for that part?
If your consultant/contractor provides you with copies of documents demonstrating their skills, such as a resume or photos of past work, please attach them at the ‘Optional supporting documents’ section of the application form. We ask for this so the State War Memorials Committee can see that your consultant or contractor has proven and documented experience working on similar projects. This is particularly important for contractors/consultants who do not have a website.
What should I ask for in a quote for the work?
Quotes are one of the mandatory supporting documents you must provide with your CWMF application. You must attach at least one quote for each element of the proposed work.
When seeking quotes, we suggest you tell the consultant or contractor you are applying to the CWMF and give them the Program Guidelines. Ask them to provide you with detailed quotes with a clear breakdown of the following:
- Activities – Separately outline each activity that will be undertaken. For example, cleaning; regilding; and repairing cracks.
- Costs – Provide a cost for each of the activities, rather than just a grand total for the whole job. This may be helpful if only some of the items in your quote are eligible under the CWMF.
- Proposed methods – Briefly describe the proposed methods, processes, and materials for each activity. For example, what type of paint will be used on the plinth; what processes will be used to prepare the honour roll for regilding; what type of cleaning products/methods will be used on the marble?
Tips:
- If you are in a regional or remote location in NSW, ask your consultant or contractor to include travel fees in their quote. Heritage specialists are often happy to travel to locations to undertake work.
- If you have received heritage advice such as a condition assessment for the memorial, provide this to your consultant/contractor. Their quote should align with the heritage advisor’s recommendations provided in the assessment.
- If your consultant/contractor is unable to visit the memorial in person to prepare the quote, it may be helpful to send them multiple, high-quality photos of the memorial, including photos that show the areas you are concerned about.
- Ask them if the project needs to be (or can be) staged, and if so, can this be shown in the quote. This can be helpful if your budget will not cover the full project in one go.
- Ask about their terms and conditions such as if the quote has an expiry date or if they require deposits.
What are co-contributions?
Co-contributions are other sources of funding that contribute towards the costs of your project. You are allowed to have co-contributions for your CWMF application and there is a question about this in the CWMF application form.
When considering if you may need co-contributions for your work, please note:
- The maximum grant for any one application under the CWMF will ordinarily be $10,000 (ex GST)
- CWMF grant rounds are generally oversubscribed and not all applications are successful. Even if your application is successful, you may not be awarded the entire amount you requested.
- The State War Memorials Committee may consider your application favourably if you have secured co-contributions, as this demonstrates your project has strong support.
You can consider approaching the other stakeholders of your war memorial, such as your local council, local RSL sub-Branch and other veteran groups in your area. Other groups to consider are local historical societies, local businesses, and community or social groups who are interested in supporting military history or community projects. You may also wish to write to your local MP.
How do I find out if my war memorial is heritage listed?
War memorials, particularly older memorials, may be heritage listed at local or state level. In rare cases, they may be heritage listed at national level.
For local and state listings, they will have a unique reference number, which is asked for in the CWMF application form.
- Local level – This means being listed in Schedule 5 of your local council's Local Environmental Plan (LEP). You can generally find your council’s current LEP on their website. If you are unsure whether the memorial is listed as a heritage item on an LEP, please contact your local council.
- State level – This means being listed on the NSW State Heritage Register (SHR). The SHR is managed by Heritage NSW and lists items of state heritage significance. You can search for the memorial on the SHR via the Heritage NSW website.
- National level – This means being listed on the National Heritage List, Australia’s list of natural, historic and Indigenous places of outstanding significance to the nation. It is unlikely a community war memorial will be on this list.
Tip: A listing on the NSW War Memorials Register is not a form of heritage listing.
When will I find out if my application is successful?
All applicants will be formally notified of the outcome of their application by email. Please refer to the Program Guidelines for approximate dates for the announcement of outcomes.
OVA will send key information and documents to all successful applicants via SmartyGrants, which you must complete and email back to OVA by the deadline stated in the documents. These documents will include your Grant Funding Agreement, a request for your bank details, and details of any special conditions that have been attached to your grant funding, which you must comply with, and any related timeframes. Successful applicants will have one year from the award of their grant to acquit their grant.
If you are unsuccessful, it does not mean your application was without merit. Funding is limited and not all applications are successful.
Unsuccessful applicants interested in reapplying to the CWMF should seek detailed feedback from OVA. It is important you understand and address this feedback on how your application could have been improved.
Can the CWMF support work to graves?
No. The objective of the Community War Memorials Fund is to help conserve, repair and protect war memorials across NSW to support community commemoration. Individual graves are not war memorials.
We recommend you refer to the Australian Government’s Department of Veterans’ Affairs website for information on commemorating war dead.
What kind of approvals do I need to plan work to a war memorial?
Before applying to the CWMF you are required to check if any approvals are needed for your proposed work. This could include approvals from the landowner, the memorial’s management committee, local council, Heritage NSW, or another NSW Government department, depending on the location of the war memorial and its heritage status.
Seeking approvals is not limited to heritage-listed war memorials or war memorials on public land. For example, if your application relates to a war memorial on private land that adjoins public land, such as a memorial directly facing a public footpath, you are required to approach council for their awareness and/or approval.
OVA cannot advise on the specific approvals your project might need. It is your responsibility to investigate this issue.
Note: You do not need to seek approval from the NSW War Memorials Register and the Register team cannot assist you in identifying approvers or contacting them on your behalf.
Am I allowed to ask OVA questions about my application or project?
You are strongly encouraged to review the CWMF Program Guidelines, application form and support for applicant resources provided on this website prior to asking OVA questions. If you have a question that is not covered by the above resources, please contact OVA at veteransgrants@veterans.nsw.gov.au.
To maintain the fairness and integrity of the application process, OVA staff can only provide general help to applicants. OVA staff cannot prepare, review, or submit your application on your behalf. Any answers or information provided to you by OVA may, without notice, be deidentified and published on this website for the awareness of other applicants.
What lighting projects are eligible under the CWMF?
The CWMF accepts Category B applications for bespoke war memorial lighting projects that are focused on the safety, security, visibility, and respect of war memorials. These types of projects may include but are not limited to repairs to war memorial lamps, urgent electrical work to address safety concerns at a war memorial hall, or security lighting that also assists with the commemorative function of a war memorial.
Applications are not accepted for new, large-scale electrical infrastructure projects, such as lighting schemes for parks, even if the park is a dedicated war memorial park or the park contains a war memorial.
Applications for lighting projects should include details about how the proposed lighting solution aims to address your key concerns for the war memorial, with regard to the active and commemorative use of the site.
Are war memorial halls eligible for funding under the CWMF?
War memorial halls are eligible for funding under the CWMF, as they are important spaces for the veteran and wider community. They often have unique and complex needs that set them apart from other types of war memorials.
If you are applying to the CWMF for a war memorial hall project, your application will be strengthened by providing the below information. Please provide this as a separate document in the ‘Additional information’ section of the application form. You can include other relevant details, which you think may be helpful for the assessors to understand your hall and the project:
- Outline who owns the hall building and the land
- Outline the management structure of the hall, for example the leadership or management committee
- Explain how the hall is used by veterans and the community, including details of any commemorative services held at the hall
- Describe any separate war memorials that are on site either inside the hall or on the grounds, such as honour rolls or monuments and any military memorabilia or collections housed within the hall. You are encouraged to include photos of these to accompany your description.
Why are photos so important in a CWMF application?
Photos are one of the mandatory supporting documents you are required to provide with your application. The assessors review your photos to understand the memorial, its location and context, its current condition, and the need for the work. The assessors do not visit the memorials in person, and will rely on your photos to provide the necessary details to make an assessment. Stronger applications include recent, clear, and detailed photos. You should take care to document the memorial fully and include photos of the areas mentioned in your application and in your quotes. For example, if your quote includes repairs to a broken marble tablet, you should include a photo of the tablet that clearly shows the break.
Example application form answers to key questions
How to write a project description
The CWMF application form asks you to provide a ‘concise description of your project’. This is a brief overview of what you are planning to do. It should be consistent with the works outlined in the quote/s you are providing with your application and any areas of concern shown in the photos of the memorial.
Your description can be up to 50 words, and we encourage you to use this fully. Your description should be more detailed than simply saying ‘Repairs to the war memorial’.
If your work includes stages or separate items you have been quoted for, you can use bullet points or a numbered list to make your description clear, logical, and easy to read. You can also refer to your quotes or other attachments, so the assessors know where to go for more information.
If your project is large or multi-staged, please also identify which elements the CWMF funding would be used for.
Examples
For a Category A application to obtain a heritage specialist report, an example of a project description could read:
Our organisation plans to engage Jane Smith of ABC Heritage to undertake a condition assessment of our war memorial. Jane will visit the memorial and prepare a detailed report, including photographs, a condition assessment and treatment recommendations. Her report will address the criteria for ‘Heritage advice’ in the Program Guidelines.
For a Category B application to undertake physical works to a war memorial, an example of a project description could read:
ABC Conservators will undertake cleaning and repairs to the memorial including hand-cleaning, repointing open joints, treating rust spots, regilding three names, and replacing broken pavers, as per their attached quote. CWMF funds would be used on items 1-4. We will cover the cost of item 5.
How to write a summary of the condition of a war memorial
The application form asks you to ‘provide a concise summary of the current condition of the memorial’. Your description can be up to 200 words, and we encourage you to use this fully. Your description should be more detailed than simply saying ‘the memorial is in poor condition’. Our assessors are looking for detailed information that is relevant to your project description.
Your answer can be based on a visual inspection of the memorial and does not need to be technical. However, if you have heritage specialist advice about the memorial, such as a condition assessment, you should draw information from it (for example, from the Executive Summary or Condition section). Similarly, if you've received a specialist quote for repair works, those works should align with the condition elements in your summary.
Remember to refer to the condition photos you have taken of the memorial. Make sure you include the areas you are most concerned about in your summary.
You can write in sentences or include a list to highlight particular areas of concern.
Example:
The honour roll is in fair condition overall, considering it is over 100 years old and has been positioned in direct sunlight in our hall for some time. However, we have five main areas of concern our project aims to address. Relevant photos are attached to this application.
- There are four visible splits in the timber on the centre panel.
- Ten names in columns 3 and 4 are faded and require refreshing by appropriate conservation methods.
- There are visible nail/screw holes in the top and bottom moulding. These have caused scratching and flaking of the varnish.
- There are areas of beige paint on the left and right sides of the honour roll and some spots of paint on the top left corner.
- The brass unveiling plaque attached to the bottom right corner is tarnished and would benefit from cleaning by appropriate conservation methods to make the text legible.
How to fill in the list of quoted expenses
The below example shows what a completed list of quoted expenses should look like. Also refer to the FAQ - List of quoted expenses.
You may see an error message in the 'Quote amount (inc. GST)' column that reads 'This response is not a valid dollar amount'. You can ignore this, and the error message should resolve the next time you save the form.
Quote Description |
Quote type |
Quote amount (ex. GST) |
GST Component |
Quote amount (inc. GST) |
Notes |
Heritage Conservation report |
Project and |
$4,000.00 | $400.00 | $4,400.00 |
Naming your supporting photos and documents
We ask you to provide three kinds of photos in the application, as well supporting documents. Please rename your image and document files to explain their contents using the guidance in the link below.
Download the guidance on naming submitted files
Application checklist
This checklist has been prepared as a guide to the key requirements of an application for the CWMF. You may need to undertake additional steps relevant to your particular project.
Download the application checklist